1. Information We Collect
When you use Connexa, we may collect the following types of information:
- Personal Information: Name, email, age, profile picture, gender, and interests.
- Device Information: IP address, device type, browser type, operating system.
- Usage Data: Log data about app usage such as call duration, match activity (no call content is recorded).
2. How We Use Your Information
We use your information to:
- Create and manage your profile
- Match you with compatible users
- Enable audio and video calls
- Enhance user experience and provide customer support
- Improve platform performance and safety
3. Call Content
Connexa does not record or store any audio or video call content. Your conversations remain private and end-to-end secure.
4. Sharing Your Information
We do not sell or rent your personal information. We may share data only with:
- Service providers (e.g., analytics, hosting) under confidentiality agreements
- Law enforcement or legal authorities if required by law
5. Cookies and Tracking
We may use cookies or similar technologies to improve user experience and gather analytics. You can control cookie settings in your browser.
6. Data Security
We use encryption, secure servers, and access controls to protect your personal data. While we strive to protect your information, no method of transmission over the internet is 100% secure.
7. Your Choices
You can:
- Update or delete your account information at any time
- Opt-out of non-essential emails
- Report users or delete your account if you no longer wish to use the service
8. Children’s Privacy
Connexa is not intended for individuals under the age of 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified of significant changes via email or app notification.
10. Contact Us
If you have any questions or concerns about your privacy, please contact us at:
Email: support@connexa.app